Warrantied and Policies
Information and activity descriptions.
Any customer who purchases our products acknowledges that he has read these terms and conditions and agrees to comply with them. As these are subject to change, the conditions applicable will be those in force on the date of purchase. The distribution of information gives you an overview of the most realistic possible services and activities offered. However, La Forfaiterie assumes no responsibility for the accuracy of any information on the site and the gift package. The documents associated with the proposed services (photographs, descriptions, etc.) are given for information purposes only.
La Forfaiterie can in no case be held responsible for your inability to use the service ordered for your use
The description of the proposed activities is as much as possible conform to the reality, however it may be subject to modifications. The establishment must report any change to the holder of the package when the latter reserves his activity. Failure to know these changes by the package holder is the sole responsibility of the institution providing the activity.
Packages are not valid on statutory holidays and special holidays. If you wish to use your package on these dates, additional charges may apply. Check the conditions of the establishment.
Price
Prices shown are in Canadian dollars and taxes are not included.
Validity period
Packages have no expiry date. However, one year after the date of purchase, the establishment may charge an additional fee to provide the service. This supplement will be the difference between the price of the service when the package was purchased and the price of the package when you get it.
Terms and methods of payment
Payment of the order can be made by VISA or MASTERCARD. The Forfaiterie reserves the right:
- To suspend any order and any delivery in case of non-payment.
- Correct any price or any inaccurate description, and cancel or reject any order whose price or description is incorrect. These corrections may be made even after the acceptance of an order.
La Forfaiterie can not be held responsible for any fraudulent use or misuse of any means of payment which, Would not have been detected by the verification procedure.
Delivery for web orders
The customer's order will be delivered to the address indicated on the order by regular mail within 7 working days. You also have the option of choosing fast delivery delivery for additional costs. The parcel will be delivered within 72 hours, unless otherwise stated, from the working day following that on which the customer's order has been definitively validated. For prices and delivery times outside Canada, please contact us.
La Forfaiterie can not be held responsible for any errors of seizure and the consequences in terms of delay or error of delivery.
The customer shall be responsible for checking the condition of the goods on delivery and for posting the damage due to transport on the delivery note, And La Forfaiterie, within two working days after receipt of the package.
Not conforming
The customer must formulate with La Forfaiterie, on the very day of the delivery or at the latest on the third working day following the delivery, any complaint of error of delivery or non-conformity of the products in kind or in quality compared to the indications On the order form. Any complaints made beyond this period will be rejected without any possibility of appeal.
Any complaints not made in the rules defined above and in the time allowed can not be taken into account and will release La Forfaiterie of all responsibilities vis- À-vis the customer.
Reservations
All activities described in the packages must be booked at least 48 hours in advance or see policies of the establishment clearly indicating that the activity will be paid with a package La Forfaiterie. Reservations are subject to availability
Neither the supplier nor the Package can be held liable if a holder presents himself without reservation and the activity described can not be honored.
Refund and exchange policy.
Package or gift certificate lost or stolen:
La Forfaiterie can not be held responsible for replacing or exchanging a lost or stolen package.
No gift certificate, passport or package containing a benefit can be substituted ' It is lost or stolen
An exchange is permitted within 30 days after the purchase of the package in one of our shops La Forfaiterie for a package of equal or greater value. No refund will be given for a lower value package.
A credit note will be issued in store for future purchase. The cash receipt is not mandatory for the exchange.
Online Return Policy: exchange of equal or greater value against any other package of your choice if the package is returned within 30 days The date of purchase. The exchange must be done directly in one of the shops La Forfaiterie.
If you do not use the package La Forfaiterie, neither the buyer nor the beneficiary will be able to claim a refund.
Each package Can only be used once, because it has its own digital identity. Any attempt to re-use or reproduce a package for multiple uses will void the package in our verification and control system.
The package can not be redeemed or exchanged for cash because it is non-cashable. It can not be used either as a credit or as a partial payment for different packages than those listed in La Forfaiterie.
Obligations of La Forfaiterie
The beneficiary must contact the service provider directly for booking. No cancellation or cancellation of a reservation will be accepted without the direct agreement of the service provider.
La Forfaiterie can not be held responsible in case of default of a service provider, as the company can not be held responsible for damages or Damages that may arise before, during or after the service offered.
Gift Certificates and Gift Passport La Forfaiterie
The Québec Consumer Protection Bureau's rules governing gift cards apply to this product.
Lodging
The Québec Consumer Protection Agency's regulations governing travel agencies apply to packages containing accommodation.
Travel Agent Permits
a Forfaiterie holds the travel agent's license
Intellectual property
All the documents, texts, images, photographs or any other contents disseminated on the site are protected by copyright and intellectual property.
Promotions
The packages posted with a discount on our website are valid for purchases ordered by internet and in shop.